Privacy Policy

Your privacy matters to us. At ComfoRest, we are committed to protecting the personal data you share with us.

Ownership & Contact

www.comforest.co.uk is owned and operated by Comfort24 Limited, Unit 7 Provident Mill, Thornton Street, Cleckheaton, West Yorkshire, England, BD19 5BT (Company number 08970489).

For questions or concerns regarding this privacy policy, email us at sales@comforest.co.uk or write to our office at the above address.

Please note that our website uses cookies to enhance your browsing experience.

Personal Data We Collect

We collect personal data you voluntarily provide to us, including:

  • Contact details: Name, email, telephone, billing & delivery addresses.
  • Feedback, reviews, opinions on products or services, and survey responses.
  • Messages you send via email or other correspondence.
  • Product interest information: items viewed, added to cart, wishlists.
  • Payment & transaction information: credit/debit card details and purchase history.
  • Notification preferences and website usage data, including IP address and device information.
How We Use Your Information

We use your data to:

  • Operate, maintain, and improve our website and services.
  • Understand how you interact with our website.
  • Develop new products, services, and features.
  • Communicate with you for customer service, updates, marketing, and promotions.
  • Prevent fraud and ensure security.
Sharing Your Information

We may share your data with:

  • Group companies: subsidiaries or holding companies, under the same privacy obligations.
  • Service providers & partners: for delivery, marketing, analytics, or business services.
  • Legal authorities: where required by law, or to protect our rights and safety.

Aggregate data may be shared for analytics, but individual users cannot be identified.

Marketing & Advertising

We may contact you for marketing purposes with your consent. You can unsubscribe anytime via email or the unsubscribe link in our messages. We also use advertising partners to show relevant ads across websites and devices.

Data Storage & Transfer

Your data may be stored and processed outside your country, including outside the EU. We ensure all transfers follow legal safeguards, such as standard EU contractual clauses, to protect your information.

Your Rights

You have the right to:

  • Access, correct, update, or delete your personal data.
  • Restrict or object to processing under certain conditions.
  • Request data portability.
  • Opt out of marketing communications.

Requests can be made using the contact details provided above. We aim to respond within one month.