All UK Mainland orders are delivered within 7 working days. But you can also upgrade to our 3‑day express delivery for £30.
There are a few locations we’re unable to reach at the moment.
We cannot deliver to offshore areas such as the Isle of Wight, the Isle of Man, and the Channel Islands.
Additionally, we’re unable to serve the following postcodes:
KW, HS, IV, AB, DD, PH, PA20+, KA28, FK18+, DG9, IM, BT, ROI, LL28+, SY17+, SA33+, TA, EX, TQ, PL, TR, JE, GY, and PO30+.
We’ll make sure to confirm your order details and delivery information once your purchase is complete. If you have any questions, please don’t hesitate to reach out. We’re here to help!
Return:
We’re dedicated to making your shopping experience smooth and worry-free.
Our products come with a 60-day money-back guarantee and a 12-month warranty covering manufacturing defects. If there is a manufacturing fault within 60 days of delivery, we will replace the item or collect the product and offer a full refund.
To report damages, please notify us within 24 hours of delivery. Unfortunately, damages reported after this time may not be eligible for claims. All returns must be in their original condition and original packaging.
Please note that mattresses are non-returnable once used, as per consumer contract regulations.
Because our products are made to order, we cannot accept returns for reasons such as colour choices, bed sizes, or mattress firmness once the order has been dispatched. We encourage you to double-check measurements and specifications before completing your purchase.
If you have any questions or concerns, our friendly customer care team is here to assist you every step of the way.